Privacy Policy

Last Updated: 06 December 2024

Suneha ("we," "our," or "us") operates the Suneha mobile application (the "App") and the website suneha.io (the "Site"). This Privacy Policy explains how we collect, use, and protect your personal information when you use our App and Site. We are committed to ensuring that your privacy is protected and that we comply with applicable data protection laws, including the General Data Protection Regulation (GDPR).

1. Information We Collect

We may collect the following types of personal data:

1. Personal Information:

* Name
* Phone Number

This data is collected to provide a personalized experience within the App.

2. Device Permissions:

* Notification Permissions: Required to send notifications about messages you receive through the App.
* Access to Contacts: Required to enable you to send messages to your contacts. This access is used solely for enabling this feature and is processed locally on your device, not stored on our servers.

3. Analytics Data:

* Anonymous Usage Data: We collect anonymous data for performance analytics to improve the App. This may include device information, usage patterns, and other statistical data.

4. IP Address and Device Information:

We may also collect your IP address and other device-related information for security purposes and to improve the performance of our app.

2. How We Use Your Information

We use the information we collect for the following purposes:

To deliver and enhance the App’s functionality and performance.
To notify you of incoming messages via push notifications.
To enable you to send messages to your contacts through the App.
To improve user experience by analyzing app performance and usage patterns.
To comply with legal obligations or legitimate business interests.

3. Legal Basis for Processing Personal Data

We process your personal data based on the following legal grounds under the GDPR:

Consent: We obtain your explicit consent to process your personal data (e.g., for notifications and usage analytics).
Contractual Necessity: We need to process your personal data to fulfill our contract with you (e.g., providing the messaging services).
Legitimate Interests: We process your data for legitimate interests, such as improving the performance and functionality of the App, provided these interests do not override your rights and freedoms.

4. User Rights Under GDPR

Under the GDPR, you have the following rights concerning your personal data:

Right to Access: You can request a copy of your personal data.
Right to Rectification: You can request that we correct any inaccurate or incomplete personal data we hold about you.
Right to Erasure: You can request that we delete your personal data ("right to be forgotten").
Right to Restriction of Processing: You can request that we limit how we process your personal data.
Right to Data Portability: You can request a copy of your personal data in a structured, commonly used, machine-readable format.
Right to Object: You can object to the processing of your personal data for certain purposes, including marketing.

To exercise these rights, please contact us at privacy@suneha.io.

5. Data Transfers

Your personal data may be transferred to and processed in countries outside the European Economic Area (EEA), including the United States, where Firebase and other third-party service providers are based. We ensure that any such transfers comply with applicable data protection laws by implementing standard contractual clauses or other appropriate safeguards.

6. Data Retention

We will retain your personal data for as long as necessary to provide you with our services, comply with legal obligations, resolve disputes, and enforce our agreements. If you wish to request the deletion of your personal data, you can contact us at privacy@suneha.io, and we will process your request in accordance with your rights under the GDPR.

7. Security of Your Information

We take reasonable steps to protect the personal data we collect from unauthorized access, alteration, disclosure, or destruction. However, please note that no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

8. Cookies and Tracking Technologies

We may use cookies or similar tracking technologies to enhance your experience and analyze App usage. You can control cookies through your device settings. For more information on how we use cookies, please refer to our Cookie Policy.

9. Contact Information

If you have any questions, concerns, or requests regarding this Privacy Policy or the processing of your personal data, you can contact us at:

Email: privacy@suneha.io
Website Contact Page: suneha.io/contact

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of significant changes by updating the Effective Date at the top of this page. We encourage you to review this Privacy Policy periodically.

11. Governing Law

This Privacy Policy shall be governed by and construed in accordance with the laws of Austria. Any disputes arising from or relating to this Privacy Policy will be resolved in the competent courts of Austria.

12. Children’s Privacy

The App is not intended for use by individuals under the age of 13. We do not knowingly collect personal data from children under 13. If we discover that we have inadvertently collected personal data from a child under 13, we will take steps to delete such data promptly.

13. Notification Permissions

We require full notification permission to notify users about incoming messages. These notifications are critical for delivering the core functionality of the App, ensuring that users receive timely updates.

14. Access to Contacts

We request access to your contacts so that you can send messages to them through the App. We do not store your contacts on our servers, and the data is only processed locally on your device.